Support Policy Page

Updating....... support policy

We offer online support in a way that is convenient for you .  Our support teams gives quick and professional support and answers your questions....

Guidelines for easy support
For online orders
  • When you order from read products description carefully checking all features to make sure that the products meets your requirement before making your order. 
  • When you requests for support, always make to sure to include order number and described the issues  in regard to a particular order  so as not to prolong support time

For in-store orders 

For in-store orders make sure to check all products details as described in the products details in order to be certain on the requirement of your order for every store using zeeeros in-store facility

Live support chat

Sellers support system:
With the contact seller button provided on every product page page, queries regarding a product including pre-order question, after other queries etc customers can get support directly from the seller they are buying from to enable quick and easy settlement. Support time can last as long as a seller sets for their own products. Even though support chat system is made available 24/7 to customers respond time can vary due to sellers geographical time, sellers off service time, sellers, in this manners sellers defines their response time accordingly but not later than minimum required time of 24hrs and 48hrs off weekend routine

And in any case a seller is unable or unavailable to resolve issues regarding a purchased item our support system is always here to help regarding items issues and conflict regarding any products or services
Our Support allows you to ask questions about our services, order process, international shipping or any questions about your order and table complains about and queries regarding a product directly from your customer profile for quick and easy admin support access.

Terms and conditions
Please read carefully our terms and conditions as it contains information on the usage of our platform, every user is obligated to agree with these terms of use before using our products
Go to Terms and condition page here

Privacy policy
It is also important to read and understand how we collect and use your data, learn more about our privacy policy Here
Go-to Privacy policy

Return policy is also available Here
Be sure to check out Seller policy for knowledge on seller interaction and other information regarding sellers.